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Samantha L

1 reviews | Active since Aug 2024

16 Aug 2024, 14:50

Very very poor service.

Totally rediculous and poor unexceptiple service... Waiting 21 days for a claim payout. The excuse is that "matter is at finance", "waiting upon finance". Would not recommend Bettersure to anyone... Quick to take you monthly installments but the opposite to payout claims... I'm still waiting for my claim to be resolved 21 day and counting. Let's see how long I will wait for my money.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply16 Aug 2024, 15:27
Official
Hello Samantha

Thank you for contacting us. We're sorry to hear about the delays you’re experiencing with your claim payout. We understand how frustrating this must be, especially after such a long wait. 

Please let us investigate the cause of the delay and arrange a consultant to communicate with you, and keep you in the loop until you receive your payout.

Regards,
BetterSure