TB
Tammy B

1 reviews | Active since Mar 2013

31 Aug 2015, 07:15

Very unhappy customer and very upset

okay first of all i bought a flat with my fiance and with the bank it was compulsory to take out life cover on our bond, i signed up with hollard as their premiums was very reasonable. but due to delayed bind registrATION BECAUSE OF THE SELLER BEING DECEASED the installments for our betterlife cover was to be delayed untill our bond would be registered. this was all clearly explained to the call centre.<br> <br> this past weekend i received an sms of a debit order from hollard!!!! what the f!@#???? our bond isnt even registered?? who the heck gave you authorization to debit me???<br> <br> i want to cancel my policy immediately and i want and demand a refund !!! i dont want to deal with people like this who are quick to suck out money!!!!!<br> <br> i dont recommend betterlife to anyone!!!! you are the worst ever!!!!

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply31 Aug 2015, 08:19
Official
Hello tammy1987,

Thank you for bringing this matter to our attention.

Kindly note that we are attending to your query, we will provide you with feedback as soon as the matter has been resolved.


Kind Regards,
BetterLife Client Services Team