M
Merriam
1 reviews | Active since Aug 2022
22 Mar 2023, 13:09
Very deceiving nonsense
I would give them a minus if there was, I put in a claim for my Samsung smart TV that costs R 22 000 and was only paid 5000. When I asked why since the TV is not a portable thing they used loadsheding as an accuse, but how if I have a power plug? Funny hey .I have been struggling to log a dispute with their consultants cause everytime they just hung up and say I should read my policy. I have gone through my policy over 50 times but still can't find that disclaimer loadsheding bull**** story , what do I with R5000? Wish TV cost this much 😒. I will never recommend anyone to use bettersure very useless.
Helpful (0)
Replies (6)0
Replies (6)
BetterSure Financial Consultants's replyOfficial
22 Mar 2023, 15:10Good day Miss M Mabula
Thank you for sharing your concerns with us. One of our consultants/ managers will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team #HealthyHome
Thank you for sharing your concerns with us. One of our consultants/ managers will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team #HealthyHome
BetterSure Financial Consultants's reply22 Mar 2023, 15:10
Official
Good day Miss M Mabula
Thank you for sharing your concerns with us. One of our consultants/ managers will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team #HealthyHome
Thank you for sharing your concerns with us. One of our consultants/ managers will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team #HealthyHome
M
Merriam's updateReviewer Update
22 Mar 2023, 15:22That's what your consultant also say, I didn't even know you had managers since they are all busy when requesting to speak to one
Anyway I shall wait for that call
Anyway I shall wait for that call
M
Merriam's update22 Mar 2023, 15:22
Reviewer Update
That's what your consultant also say, I didn't even know you had managers since they are all busy when requesting to speak to one
Anyway I shall wait for that call
Anyway I shall wait for that call
M
Merriam's updateReviewer Update
30 Mar 2023, 11:40After a long fight I have final found it in myself to give me, I have been going back and forth with this TV issue. Why would you want to pay me R5000 for a TV that costs R 22 000? How many things causes power surge? The level of education in that company is very low, not only loadsheding causes power surge.
Anyway I won't be giving our a 30 day's notice to cancel my two policies I will just revise my transaction since I'm paying for nonsense. I regret the day I even got into business with you.
Anyway I won't be giving our a 30 day's notice to cancel my two policies I will just revise my transaction since I'm paying for nonsense. I regret the day I even got into business with you.
M
Merriam's update30 Mar 2023, 11:40
Reviewer Update
After a long fight I have final found it in myself to give me, I have been going back and forth with this TV issue. Why would you want to pay me R5000 for a TV that costs R 22 000? How many things causes power surge? The level of education in that company is very low, not only loadsheding causes power surge.
Anyway I won't be giving our a 30 day's notice to cancel my two policies I will just revise my transaction since I'm paying for nonsense. I regret the day I even got into business with you.
Anyway I won't be giving our a 30 day's notice to cancel my two policies I will just revise my transaction since I'm paying for nonsense. I regret the day I even got into business with you.
BetterSure Financial Consultants's replyOfficial
30 Mar 2023, 11:43Good day Miss M Mabula
Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team#HealthyHome
Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team#HealthyHome
BetterSure Financial Consultants's reply30 Mar 2023, 11:43
Official
Good day Miss M Mabula
Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team#HealthyHome
Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team#HealthyHome
M
Merriam's updateReviewer Update
03 Apr 2023, 08:40Wow it's been a really ****ed up journey 🙃 dealing with this ****mers, my account was debited again, but still I'm sitting with no TV. I spoke to Lloyd who is supposed to be a team leader , promise call me back but till this day nothing. Just call the call centre to speak to him or any manager 🤔 but like always there is no manager available to talk too.
Bettersure I pray that people stay away from your company you guys are *******. I will surely tweet about this.
Bettersure I pray that people stay away from your company you guys are *******. I will surely tweet about this.
M
Merriam's update03 Apr 2023, 08:40
Reviewer Update
Wow it's been a really ****ed up journey 🙃 dealing with this ****mers, my account was debited again, but still I'm sitting with no TV. I spoke to Lloyd who is supposed to be a team leader , promise call me back but till this day nothing. Just call the call centre to speak to him or any manager 🤔 but like always there is no manager available to talk too.
Bettersure I pray that people stay away from your company you guys are *******. I will surely tweet about this.
Bettersure I pray that people stay away from your company you guys are *******. I will surely tweet about this.
BetterSure Financial Consultants's replyOfficial
24 Apr 2023, 15:04Good day Miss M Mabula
We’ve discussed our findings with you and are happy to confirm that the situation has been resolved. Please feel free to contact us if there’s anything else we can do to help. Warm regards,The BetterSure Team#HealthyHome
We’ve discussed our findings with you and are happy to confirm that the situation has been resolved. Please feel free to contact us if there’s anything else we can do to help. Warm regards,The BetterSure Team#HealthyHome
BetterSure Financial Consultants's reply24 Apr 2023, 15:04
Official
Good day Miss M Mabula
We’ve discussed our findings with you and are happy to confirm that the situation has been resolved. Please feel free to contact us if there’s anything else we can do to help. Warm regards,The BetterSure Team#HealthyHome
We’ve discussed our findings with you and are happy to confirm that the situation has been resolved. Please feel free to contact us if there’s anything else we can do to help. Warm regards,The BetterSure Team#HealthyHome