LM
Lerato M
1 reviews | Active since Aug 2014
06 Nov 2018, 16:22
UNSATISFACTORY CLIENT SERVICE
I recently joined better life insurance for my building cover. The cover was supposed to commence from September the 15th. However they keep sending me an email with a furure debit order date. I have called them numerous times and still no assistance or solution from them. I'm concerned as to what will happen should i need to claim for any damages to my building, especially since I've cacancelled the one with standard bank.
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BetterSure Financial Consultants's replyOfficial
06 Nov 2018, 16:25Dear Valued Client
Thank you for contacting Better Life. Your communication is important to us. We acknowledge receipt of your correspondence which has been allocated to a dedicated Complaints Resolution Administrator who will be contacting you.
Better Life Service Excellence team
BetterSure Financial Consultants's reply06 Nov 2018, 16:25
Official
Dear Valued Client
Thank you for contacting Better Life. Your communication is important to us. We acknowledge receipt of your correspondence which has been allocated to a dedicated Complaints Resolution Administrator who will be contacting you.
Better Life Service Excellence team