pC
phumezo C

1 reviews | Active since Sept 2016

19 Oct 2016, 13:11

Unreliable, inconsistant and undeniably too missguiding

<p>App**** for insurance telephonically as i was told my second bond will not b approaved without it, well i did do as advised by a Auto & General - Betterbond Consultant but the problem was that they started debiting even before the house was complete, when i tried to consult them on the email adress in the policy documents they sent me, i was never assisted and when i phoned Elsabie and then Jabu a completely different email address was given, then i sent the email but i was never assisted, a month later i spoke to Saleh Kalla who asked for the address of the house and when i told him that i have not even moved in this house so i don't know the address- ask another security question he insited that he won't change the question, i requested to speak to the Team Leader and he put me on hold for a very long time, till my airtime got finished.... and still this campony still debits my account....this is very frustrating, so i am warning you stay away from them. Auto & General Betterlife insurance</p>

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply19 Oct 2016, 13:38
Official

Dear Calvin,

Thanks for bringing the matter to our attention. Please allow us to investigate and we will provide feedback shortly

Regards,

BetterLife Client Services

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