NM
Nadine M

1 reviews | Active since Aug 2021

25 Nov 2022, 10:36

Unacceptable service from BetterSure

I'm not satisfied with the service from BetterSure and RPS Electrical services. I've submitted a claim 7 days ago and still waiting for someone to tell me what's wrong and whether it will be fixed and when. Yesterday I called to follow up and the BetterSure agent would have called me back but still nothing. Quick to sell but slow to give service.

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Replies (2)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply25 Nov 2022, 11:17
Official
Good Day, 
We have received your complaint and noted your concern.
We are sorry for the unpleasant experience. We will be in contact to discuss the matter further and to find a solution.
Regards,
The BetterSure Team

BetterSure Financial Consultants
BetterSure Financial Consultants's reply25 Nov 2022, 13:30
Official
Good day
 Thank you for taking our call. As discussed, this matter will be resolved today. We thank you for your understanding. Have a good day further. The BetterSure Team