T
Tarron
1 reviews | Active since Jan 2024
02 Jun 2026, 11:44
Took me a while to g...
Took me a while to get through to someone, then received a call from a lady who was effecient and straight to the point, within 2 days my claim was sorted, thank you very much for the great service 🙏🏼
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BetterSure Financial Consultants's replyOfficial
02 Jun 2026, 11:54Hello Tarron,
Thank you so much for sharing this with us. We're sorry to hear that getting through took longer than it should have — that part of the experience isn't where we want to be, and your feedback helps us keep working on it. On the brighter side, we're really glad that once the call connected, our consultant was efficient, clear, and able to get your claim sorted within two days.
Looking after our clients when it matters most is at the heart of our HealthyHome® promise, and we're glad we could be there for you when you needed us.
Warm regards,
BetterSure
Thank you so much for sharing this with us. We're sorry to hear that getting through took longer than it should have — that part of the experience isn't where we want to be, and your feedback helps us keep working on it. On the brighter side, we're really glad that once the call connected, our consultant was efficient, clear, and able to get your claim sorted within two days.
Looking after our clients when it matters most is at the heart of our HealthyHome® promise, and we're glad we could be there for you when you needed us.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply02 Jun 2026, 11:54
Official
Hello Tarron,
Thank you so much for sharing this with us. We're sorry to hear that getting through took longer than it should have — that part of the experience isn't where we want to be, and your feedback helps us keep working on it. On the brighter side, we're really glad that once the call connected, our consultant was efficient, clear, and able to get your claim sorted within two days.
Looking after our clients when it matters most is at the heart of our HealthyHome® promise, and we're glad we could be there for you when you needed us.
Warm regards,
BetterSure
Thank you so much for sharing this with us. We're sorry to hear that getting through took longer than it should have — that part of the experience isn't where we want to be, and your feedback helps us keep working on it. On the brighter side, we're really glad that once the call connected, our consultant was efficient, clear, and able to get your claim sorted within two days.
Looking after our clients when it matters most is at the heart of our HealthyHome® promise, and we're glad we could be there for you when you needed us.
Warm regards,
BetterSure