KM
Kelsey M
1 reviews | Active since Dec 2017
02 Aug 2024, 20:22
They keep taking your money
Whatever you do, do not even ask them for a quote. They started debiting when the policy wasn't even active. I then cancelled my service because if it started like that I wasn't taking chances. Tried many many times to get my money back and they continued to debit my account. Months later finally got confirmation of Cancellation. Went well for about 2 months and then I got a email saying they had technical difficulties and my policy will start again. I contacted immediately to tell them to not debit my account as its been cancelled and today they have debited my account once again. I'm so sick of this. ************* company.
Helpful (0)
Replies (1)0
Replies (1)
BetterSure Financial Consultants's replyOfficial
05 Aug 2024, 09:12Good morning Kelsey
Thank you for contacting us. We're sorry to hear about your experience. We understand your frustration and want to make things right. We are sad to lose you as a client, but we're also committed to resolving this quickly, so a consultant will check what happened with the cancelled policy and why you are still being debited.
Regards,
BetterSure
Thank you for contacting us. We're sorry to hear about your experience. We understand your frustration and want to make things right. We are sad to lose you as a client, but we're also committed to resolving this quickly, so a consultant will check what happened with the cancelled policy and why you are still being debited.
Regards,
BetterSure
BetterSure Financial Consultants's reply05 Aug 2024, 09:12
Official
Good morning Kelsey
Thank you for contacting us. We're sorry to hear about your experience. We understand your frustration and want to make things right. We are sad to lose you as a client, but we're also committed to resolving this quickly, so a consultant will check what happened with the cancelled policy and why you are still being debited.
Regards,
BetterSure
Thank you for contacting us. We're sorry to hear about your experience. We understand your frustration and want to make things right. We are sad to lose you as a client, but we're also committed to resolving this quickly, so a consultant will check what happened with the cancelled policy and why you are still being debited.
Regards,
BetterSure