NT
Nozuko T

1 reviews | Active since Nov 2024

11 Nov 2024, 12:56

Theft and damage claim

I have never experienced such unprofessional service provider in my life. It took a whole month just to approve a claim. They employ the cheapest flybynight contractor to fix a claim. The worst thing has to be a lack of feedback and oversight on the project. I would not recommend this company to my worst enemy. Take them at your own peril.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply11 Nov 2024, 13:11
Official
Hello Nozuko

Thank you for bringing this to our attention. Your experience is concerning, and we are sad to have let you down when you needed us. We urgently want to look into your claim to see where our communication fell short of expectations and investigate the service provider's inefficiencies.

Please rest assured that we take this review extremely seriously and will involve our team to look into everything.

Warm regards,
BetterSure