AZ
Andiswa Z
1 reviews | Active since May 2018
04 Mar 2024, 12:08
The WORST insurance EVER!!! Do not Ever use this company.
The WORST insurance EVER!!! Do not ever ever insure anything with this company, you will regret it. EXTREMELY POOR Customer Service. No response to emails, you literally have to follow-up and explain the same thing over and over again to all consultants you get to speak to. Your claim will take a decade to be resolved. I lodged a claim in December and believe me it still has not yet been concluded.
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BetterSure Financial Consultants's replyOfficial
04 Mar 2024, 12:14Dear Andiswa Zwelonke
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution. Your matter has been escalated to the claims Manager.
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution. Your matter has been escalated to the claims Manager.
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply04 Mar 2024, 12:14
Official
Dear Andiswa Zwelonke
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution. Your matter has been escalated to the claims Manager.
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution. Your matter has been escalated to the claims Manager.
Warm regards,
The BetterSure Team
#HealthyHome