LM
Linda M
1 reviews | Active since Jul 2023
17 Aug 2025, 05:07
Thanks for the support Betterlife
Mangalani was extremely helpful, kept communications clear. But unfortunately Selina got her facts wrong by telling me I owed money when in fact money was owed to me. The claim was simple and direct.
Helpful (0)
Replies (1)0
Replies (1)
BetterSure Financial Consultants's replyOfficial
18 Aug 2025, 17:56Hello Linda
Thank you for sharing your feedback with us. We’re pleased to hear that Mangalani was extremely helpful and kept the communication clear — we will be sure to share your appreciation with them.
We also sincerely apologise for the incorrect information you received regarding your claim. Accuracy is very important to us, and we regret the confusion caused. Please rest assured that we will address this with Selina to prevent a repeat of such errors.
We are glad that your claim was simple and direct, and we appreciate your patience and understanding throughout the process.
Warm regards,
BetterSure
Warm regards,
BetterSure
BetterSure Financial Consultants's reply18 Aug 2025, 17:56
Official
Hello Linda
Thank you for sharing your feedback with us. We’re pleased to hear that Mangalani was extremely helpful and kept the communication clear — we will be sure to share your appreciation with them.
We also sincerely apologise for the incorrect information you received regarding your claim. Accuracy is very important to us, and we regret the confusion caused. Please rest assured that we will address this with Selina to prevent a repeat of such errors.
We are glad that your claim was simple and direct, and we appreciate your patience and understanding throughout the process.
Warm regards,
BetterSure
Warm regards,
BetterSure