JS
Jaco S

1 reviews | Active since Mar 2012

13 Dec 2022, 10:25

Terrible Payers

I had a claim submitted and AOL signed 4 times with Bettersure, I have not received payment since April 2022 on my claim. Everytime you phone the call centre, you just get told it will be escalated! Worse experience of my life! BSH***1

0
Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply13 Dec 2022, 10:46
Official
Good day Mr. Steyn

We have received your complaint and noted your concern.
We are sorry for the unpleasant experience. We will be in contact to discuss the matter further and to find a solution.

Regards,
The BetterSure Team
JS
Jaco S's update21 Dec 2022, 12:49
Reviewer Update
SO REASSURING THAT A WEEK LATER I STILL HAVE NOT HEAR ANYTHING FROM YOU!!!!
BetterSure Financial Consultants
BetterSure Financial Consultants's reply21 Dec 2022, 15:24
Official
Good day Mr. Steyn

We acknowledge your complaint and thank you for bringing this to our attention.
One of our Consultants/Managers will be in contact with you to discuss this further.

Regards,
The BetterSure Team