TM
Tsheko M
1 reviews | Active since Jul 2025
10 Jul 2025, 07:28
Terrible experience with BetterBond/Mutual & Federal
Better Bond rejected my claim for a roof leak. I took the matter with the Ombudsman (M2681/23) and the matter was ruled in my favor. Despite this the insurer has not paid a single cent.
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Replies (3)0
Replies (3)
BetterSure Financial Consultants's replyOfficial
10 Jul 2025, 11:22Hello Tsheko
Thank you for contacting us and sharing your experience.
Our consultants are trying to contact you regarding the next steps; however, they are not able to reach you. Kindly advise us on the contact number we can use to reach you or when you will be available for a call.
Warm regards,
BetterSure
Thank you for contacting us and sharing your experience.
Our consultants are trying to contact you regarding the next steps; however, they are not able to reach you. Kindly advise us on the contact number we can use to reach you or when you will be available for a call.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply10 Jul 2025, 11:22
Official
Hello Tsheko
Thank you for contacting us and sharing your experience.
Our consultants are trying to contact you regarding the next steps; however, they are not able to reach you. Kindly advise us on the contact number we can use to reach you or when you will be available for a call.
Warm regards,
BetterSure
Thank you for contacting us and sharing your experience.
Our consultants are trying to contact you regarding the next steps; however, they are not able to reach you. Kindly advise us on the contact number we can use to reach you or when you will be available for a call.
Warm regards,
BetterSure
TM
Tsheko M's updateReviewer Update
10 Jul 2025, 11:44You may call now. My phone number is still the same: 074 402 *** or reach me via email ***
TM
Tsheko M's update10 Jul 2025, 11:44
Reviewer Update
You may call now. My phone number is still the same: 074 402 *** or reach me via email ***
BetterSure Financial Consultants's replyOfficial
10 Jul 2025, 13:50Hello Tsheko
Thank you for getting back to us. Our consultants have confirmed that they have spoken with you regarding the next steps and that your refund will be processed when we receive the signed Agreement of Loss document.
If you need help with anything else in the meantime, please let us know.
Warm regards,
BetterSure
Thank you for getting back to us. Our consultants have confirmed that they have spoken with you regarding the next steps and that your refund will be processed when we receive the signed Agreement of Loss document.
If you need help with anything else in the meantime, please let us know.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply10 Jul 2025, 13:50
Official
Hello Tsheko
Thank you for getting back to us. Our consultants have confirmed that they have spoken with you regarding the next steps and that your refund will be processed when we receive the signed Agreement of Loss document.
If you need help with anything else in the meantime, please let us know.
Warm regards,
BetterSure
Thank you for getting back to us. Our consultants have confirmed that they have spoken with you regarding the next steps and that your refund will be processed when we receive the signed Agreement of Loss document.
If you need help with anything else in the meantime, please let us know.
Warm regards,
BetterSure