ADHd
Angela Donovan Hornby donnahornby

1 reviews | Active since May 2021

21 May 2021, 15:44

Telephonic advice on policy cancellation

Kamohelo was totally professional, giving me all the advice I needed clearly and logically for me to make an informed decision. However, I am fed up with corporates asking me after EVERY single engagement to rate their services as though my time doesn't matter. A little less of this would make me more willing to review particularly good service. I also resent being told three times on a telephone call that the call is being recorded and any other marketing blurb that I have to listen to at a call that costs me. Surely, one such info blurb is enough.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply21 May 2021, 16:54
Official
We thank you for your compliment.  

We truly apologise if we have offended you in any way, it was not our intention to do so. Your comments are noted and we will make sure to listen to the recording and address any failures on an internal basis. 

Wishing you a great day further. 
Kind Regards, 
The Bettersure Team.