NM
Ntombi M

1 reviews | Active since Jan 2024

19 Dec 2024, 14:19

Taking up any insurance is never an easy process,but today I had a totally different experience dealing with Bettersure

Taking up any insurance is never an easy process,but today I had a totally different experience dealing with Bettersure. The Consultant was amazing,he was very friendly,calm and patient,normally Consultants will talk as if they are on a 100m race and need to finish number one for a reward,not this one,rushing to close a deal not caring whether or not the Client understands. He made me want to listen to him and understood what he was saying for me to make an informed decision. Thank you so much Clive,keep up the good work,we need more of you in the customer service sector.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply19 Dec 2024, 16:28
Official
Hello Ntombi

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Clive. It’s wonderful that he gave you the support, patience, and clarity to make an informed decision. At Bettersure, we pride ourselves on putting our clients at the heart of insurance, and Clive’s dedication truly embodies that. We'll pass along your feedback to him—it means a lot! 

Thanks again for choosing us, and we look forward to continuing to assist you in the future. 

Warm regards,
BetterSure