AZ
Andiswa Z
1 reviews | Active since May 2018
28 Feb 2024, 18:18
Stay away from bettersure Worst insurance Ever
I don't even know where to start. All i can say is Bettersure is the WORST Insurance Ever!!! You talk to yourself there, Communication is EXTREMELY POOR. Stay Away from Bettersure if you want peace of mind because on top your frustration they add more stress to your problems, very *********** out of 5 i would give them 0. You call and you never get to speak to the person handling your claim they will promise to call you back and they never call, No response to emails. I can go on and on. I am depleted honestly.
Helpful (0)
Replies (3)0
Replies (3)
BetterSure Financial Consultants's replyOfficial
29 Feb 2024, 08:22Good day Andiswa,
We’ve received your feedback and truly regret your unpleasant experience. We have escalated your complaint to the relevant department and we’ll be in touch soon to discuss how we will resolve your concerns.
We’ve received your feedback and truly regret your unpleasant experience. We have escalated your complaint to the relevant department and we’ll be in touch soon to discuss how we will resolve your concerns.
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply29 Feb 2024, 08:22
Official
Good day Andiswa,
We’ve received your feedback and truly regret your unpleasant experience. We have escalated your complaint to the relevant department and we’ll be in touch soon to discuss how we will resolve your concerns.
We’ve received your feedback and truly regret your unpleasant experience. We have escalated your complaint to the relevant department and we’ll be in touch soon to discuss how we will resolve your concerns.
Warm regards,
The BetterSure Team
#HealthyHome
AZ
Andiswa Z's updateReviewer Update
01 Mar 2024, 14:55I am still waiting
AZ
Andiswa Z's update01 Mar 2024, 14:55
Reviewer Update
I am still waiting
BetterSure Financial Consultants's replyOfficial
01 Mar 2024, 15:34Good day Ms Zwelonke,
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply01 Mar 2024, 15:34
Official
Good day Ms Zwelonke,
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
Warm regards,
The BetterSure Team
#HealthyHome