NL
Nicholas L
1 reviews | Active since Jan 2012
03 Oct 2024, 12:33
Shockingly been waiting over a month (4th Sep 24) for my claim
Since buying a new home on Dec 23 and having storm damage to the roof, I have shockingly been waiting over a month (4th Sep 24) for my claim; I have been given the runaround, promises, and no result!!! Shocking service...and the company name is BetterSure...for who?
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BetterSure Financial Consultants's replyOfficial
03 Oct 2024, 13:43Hello Nicholas
Thank you for contacting us. We are sincerely sorry for the service experience you have endured. It is frustrating to wait for feedback on a claim, let alone a month-long wait without clear communication.
We are urgently investigating the status of your claim to determine the cause of the delay, and we will contact you with feedback soon. In the meantime, we thank you for your patience.
Regards,
BetterSure
Thank you for contacting us. We are sincerely sorry for the service experience you have endured. It is frustrating to wait for feedback on a claim, let alone a month-long wait without clear communication.
We are urgently investigating the status of your claim to determine the cause of the delay, and we will contact you with feedback soon. In the meantime, we thank you for your patience.
Regards,
BetterSure
BetterSure Financial Consultants's reply03 Oct 2024, 13:43
Official
Hello Nicholas
Thank you for contacting us. We are sincerely sorry for the service experience you have endured. It is frustrating to wait for feedback on a claim, let alone a month-long wait without clear communication.
We are urgently investigating the status of your claim to determine the cause of the delay, and we will contact you with feedback soon. In the meantime, we thank you for your patience.
Regards,
BetterSure
Thank you for contacting us. We are sincerely sorry for the service experience you have endured. It is frustrating to wait for feedback on a claim, let alone a month-long wait without clear communication.
We are urgently investigating the status of your claim to determine the cause of the delay, and we will contact you with feedback soon. In the meantime, we thank you for your patience.
Regards,
BetterSure