XH
Xolo H
1 reviews | Active since Oct 2014
12 Mar 2025, 22:14
Service so horrible, it should be a crime
Submitted a claim for a leaking roof over a month ago. The first assessor took over a week to upload a report. The second assessor submitted a report and it went quiet from there. I have called, I have emailed and pulled my hair out. No response from Bettersure. Meanwhile the rain just keeps coming; causing more damage to my property.
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BetterSure Financial Consultants's replyOfficial
13 Mar 2025, 16:40Hello Xolo
Thank you for contacting us. We apologise sincerely for the delays in communication. This is not something we are proud of, and we are working with our team to resolve these communication gaps. Thank you for taking our consultant's phone call earlier today, explaining the claim's status.
If you need clarity on anything regarding the next steps, please let us know.
Warm regards,
BetterSure
Thank you for contacting us. We apologise sincerely for the delays in communication. This is not something we are proud of, and we are working with our team to resolve these communication gaps. Thank you for taking our consultant's phone call earlier today, explaining the claim's status.
If you need clarity on anything regarding the next steps, please let us know.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply13 Mar 2025, 16:40
Official
Hello Xolo
Thank you for contacting us. We apologise sincerely for the delays in communication. This is not something we are proud of, and we are working with our team to resolve these communication gaps. Thank you for taking our consultant's phone call earlier today, explaining the claim's status.
If you need clarity on anything regarding the next steps, please let us know.
Warm regards,
BetterSure
Thank you for contacting us. We apologise sincerely for the delays in communication. This is not something we are proud of, and we are working with our team to resolve these communication gaps. Thank you for taking our consultant's phone call earlier today, explaining the claim's status.
If you need clarity on anything regarding the next steps, please let us know.
Warm regards,
BetterSure