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Meagan R

1 reviews | Active since Jul 2023

25 Jul 2023, 22:51

**** service

worst Insurance company.Never call back. Y9u have to follow up. 2 weeks since i put in a claim and have to call back all the time. Will never recommend this company

0
Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply26 Jul 2023, 08:36
Official
Good Day Ms Meagan Ross 

We’ve received your feedback and truly regret your unpleasant experience ,your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. 

Warm regards,The BetterSure Team#HealthyHome 
MR
Meagan R's update26 Jul 2023, 10:11
Reviewer Update
I got a call now.only to find out my documents they still looking for.After I sent it 5 times!!!!And they acknowledged that they received it.Im so sick of this insurance when I called in Friday they wanted a as*****t report.I sent that. Today they looking for pictures which I sent and want a break down of the invoice....WORST WORST
BetterSure Financial Consultants
BetterSure Financial Consultants's reply26 Jul 2023, 10:56
Official
Good day Ms Ross 

Thank you for sharing your concerns with us. One of our consultants/ managers will be in touch soon to discuss the way forward.   Warm regards,The BetterSure Team#HealthyHome