Retrenchment claim

I am very frustrated with Betterlife Insurance. All the required documents were completed and submitted in March 2020, and I have been asked numerous times to submit my bank statements and affidavits on a monthly basis and have gladly done so. I have been sending, uploading and resending all the necessary documents but to no avail as they always call to request for additional documents. I have been told that all my statements are cut off and therefore they are unable to proceed with the claim.

The same company is still debiting my account on a monthly basis and I am still unemployed

Very Frustrated customer

Refilwe