RM
Refilwe M
1 reviews | Active since Nov 2020
22 Nov 2020, 12:02
Refusing to pay my retrenchment claim.. Betterlife
Good day,
I have written a review about Betterlife Insurance a week ago and I am still waiting for someone from their company to respond
I am very disappointed and disgusted
Refilwe
Helpful (0)
Replies (4)0
Replies (4)
BetterSure Financial Consultants's replyOfficial
23 Nov 2020, 07:39Dear Refilwe
Thank you for sharing your concerns with us.
A consultant will be in contact with you shortly to assist.
Kind regards,
The BetterSure Team
Thank you for sharing your concerns with us.
A consultant will be in contact with you shortly to assist.
Kind regards,
The BetterSure Team
BetterSure Financial Consultants's reply23 Nov 2020, 07:39
Official
Dear Refilwe
Thank you for sharing your concerns with us.
A consultant will be in contact with you shortly to assist.
Kind regards,
The BetterSure Team
Thank you for sharing your concerns with us.
A consultant will be in contact with you shortly to assist.
Kind regards,
The BetterSure Team
RM
Refilwe M's updateReviewer Update
23 Nov 2020, 11:11When did you ever try to get hold of me. I have not received any missed calls from your Contact Centre
It is exhausting having to send my monthly statements and you are still refusing to pay, yet you still continue to deduct from my account
Annoyed and very irate customer
RefilweM
It is exhausting having to send my monthly statements and you are still refusing to pay, yet you still continue to deduct from my account
Annoyed and very irate customer
RefilweM
RM
Refilwe M's update23 Nov 2020, 11:11
Reviewer Update
When did you ever try to get hold of me. I have not received any missed calls from your Contact Centre
It is exhausting having to send my monthly statements and you are still refusing to pay, yet you still continue to deduct from my account
Annoyed and very irate customer
RefilweM
It is exhausting having to send my monthly statements and you are still refusing to pay, yet you still continue to deduct from my account
Annoyed and very irate customer
RefilweM
RM
Refilwe M's updateReviewer Update
23 Nov 2020, 11:36My number has not changed
You are just delaying this so that you don't pay. I have my phone with me.
I refuse to send any bank statements until you guys start paying. I am tired of your company
Still Irate
You are just delaying this so that you don't pay. I have my phone with me.
I refuse to send any bank statements until you guys start paying. I am tired of your company
Still Irate
RM
Refilwe M's update23 Nov 2020, 11:36
Reviewer Update
My number has not changed
You are just delaying this so that you don't pay. I have my phone with me.
I refuse to send any bank statements until you guys start paying. I am tired of your company
Still Irate
You are just delaying this so that you don't pay. I have my phone with me.
I refuse to send any bank statements until you guys start paying. I am tired of your company
Still Irate
BetterSure Financial Consultants's replyOfficial
26 Nov 2020, 00:29Dear Refilwe
We would like to thank you for your patience on this matter - we do apologize if the process has upset you.
Our claims manager has advised that the payment has been requested. Please do advise if there is anything further we can do to assist?
Kind regards,
The BetterSure Team
We would like to thank you for your patience on this matter - we do apologize if the process has upset you.
Our claims manager has advised that the payment has been requested. Please do advise if there is anything further we can do to assist?
Kind regards,
The BetterSure Team
BetterSure Financial Consultants's reply26 Nov 2020, 00:29
Official
Dear Refilwe
We would like to thank you for your patience on this matter - we do apologize if the process has upset you.
Our claims manager has advised that the payment has been requested. Please do advise if there is anything further we can do to assist?
Kind regards,
The BetterSure Team
We would like to thank you for your patience on this matter - we do apologize if the process has upset you.
Our claims manager has advised that the payment has been requested. Please do advise if there is anything further we can do to assist?
Kind regards,
The BetterSure Team