CarbsCarbs
23 Jan 2026, 08:03

Refund issue

I was debited for house insurance, yet I do not have any house by better sure, why would they fail to reverse my debit order? BPP***3

I sent Whatsapp messages and they keep saying consultant will call you back back, since in the morning 09:00

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply23 Jan 2026, 09:57
Official
Hello 

Thank you for bringing this to our attention. We will urgently escalate your refund request with our service team and ensure you get assistance as soon as possible.

Warm regards,
BetterSure