MS
Monique S

1 reviews | Active since Aug 2018

19 Apr 2024, 14:22

Provides no feedback on claim been 5 weeks

No feedback on household claim for 5 weeks. My home has been broken in we provided video footage to the assessors bettersure keeps promising to call me back and has not done so once i keep calling them hearing " I'm sorry mam" " 48hrs" " we will call you back" nothing no manager has contacted me even though I was promised yesterday before COB wow

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply22 Apr 2024, 09:25
Official
Good day Monique Spandeel

We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns. 

Warm regards,
The BetterSure Team
#HealthyHome