MA
Megan A
1 reviews | Active since Dec 2020
07 Jul 2025, 18:54
Proactive service from BetterSure home insurance
I have unfortunately had a run of bad luck with geysers and galvanized pipes with the water interruptions and the cold. As a result I ended up needing to log two different claims in one day. The consultants, especially Nkululeko were super understanding and went above and beyond to find solutions to save time to get the issues resolved as quickly as possible. There have also been follow-up calls with updates to the claim status, which I must say is a nice change from me having to call to follow-up. I am so glad I have gone with BetterSure for my home insurance
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BetterSure Financial Consultants's replyOfficial
08 Jul 2025, 08:59Hello Megan
We’re truly sorry to hear about the run of bad luck with your geysers and pipes—but we’re incredibly pleased that Nkululeko and the team could step in and make a tough situation easier. Going above and beyond to ensure fast, clear communication and efficient resolution is exactly what we strive for.
Your appreciation of the follow-up calls really means a lot to us; it's a core part of our promise to keep our clients informed and cared for every step of the way.
Warmr regards,
BetterSure
We’re truly sorry to hear about the run of bad luck with your geysers and pipes—but we’re incredibly pleased that Nkululeko and the team could step in and make a tough situation easier. Going above and beyond to ensure fast, clear communication and efficient resolution is exactly what we strive for.
Your appreciation of the follow-up calls really means a lot to us; it's a core part of our promise to keep our clients informed and cared for every step of the way.
Warmr regards,
BetterSure
BetterSure Financial Consultants's reply08 Jul 2025, 08:59
Official
Hello Megan
We’re truly sorry to hear about the run of bad luck with your geysers and pipes—but we’re incredibly pleased that Nkululeko and the team could step in and make a tough situation easier. Going above and beyond to ensure fast, clear communication and efficient resolution is exactly what we strive for.
Your appreciation of the follow-up calls really means a lot to us; it's a core part of our promise to keep our clients informed and cared for every step of the way.
Warmr regards,
BetterSure
We’re truly sorry to hear about the run of bad luck with your geysers and pipes—but we’re incredibly pleased that Nkululeko and the team could step in and make a tough situation easier. Going above and beyond to ensure fast, clear communication and efficient resolution is exactly what we strive for.
Your appreciation of the follow-up calls really means a lot to us; it's a core part of our promise to keep our clients informed and cared for every step of the way.
Warmr regards,
BetterSure