AJ
Anita J

1 reviews | Active since Mar 2021

29 Mar 2021, 13:05

Poorest service I ever got from an insurance company

Poor poor poor service!!!!!! I registered a claim in January for my flats geyser that burst... geyser has been replaced BUT their contractor damaged my ceiling....after several call up to today the 29 March 2021 ceiling has not been fixed...only reply I get from consultant is” claim is still pending”””

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply29 Mar 2021, 13:08
Official
We acknowledge receipt of your complaint. 

The service as you explain it is not fair or acceptable, and for that we apologize. Please allow us an opportunity to look into your concerns, we will provide you with feedback shortly. 

Kind Regards, 
The BetterSure Insurance Team.