MG
Marcheta G
1 reviews | Active since Aug 2024
15 Aug 2024, 12:58
Poor service received.
No one ever gets back to me regarding my home insurance claim. Emailed twice already
Helpful (0)
Replies (2)0
Replies (2)
BetterSure Financial Consultants's replyOfficial
15 Aug 2024, 13:16Hello Marcheta
Thank you for contacting us. We're sorry to hear that you’ve been having trouble getting updates on your claim. We understand how frustrating this situation can be.
We will escalate this and ensure that a consultant attends to your claim and provides an update, urgently.
Regards,
BetterSure
Thank you for contacting us. We're sorry to hear that you’ve been having trouble getting updates on your claim. We understand how frustrating this situation can be.
We will escalate this and ensure that a consultant attends to your claim and provides an update, urgently.
Regards,
BetterSure
BetterSure Financial Consultants's reply15 Aug 2024, 13:16
Official
Hello Marcheta
Thank you for contacting us. We're sorry to hear that you’ve been having trouble getting updates on your claim. We understand how frustrating this situation can be.
We will escalate this and ensure that a consultant attends to your claim and provides an update, urgently.
Regards,
BetterSure
Thank you for contacting us. We're sorry to hear that you’ve been having trouble getting updates on your claim. We understand how frustrating this situation can be.
We will escalate this and ensure that a consultant attends to your claim and provides an update, urgently.
Regards,
BetterSure
BetterSure Financial Consultants's replyOfficial
15 Aug 2024, 16:16Hello Marcheta
We want to apologise for the incomplete assessment on behalf of the claims administrator and appointed service provider. Our consultant has emailed the service provider, requesting assistance with the assessment, report, and photos.
Please don't hesitate to let us know if there is anything else we can assist with.
Regards,
BetterSure
We want to apologise for the incomplete assessment on behalf of the claims administrator and appointed service provider. Our consultant has emailed the service provider, requesting assistance with the assessment, report, and photos.
Please don't hesitate to let us know if there is anything else we can assist with.
Regards,
BetterSure
BetterSure Financial Consultants's reply15 Aug 2024, 16:16
Official
Hello Marcheta
We want to apologise for the incomplete assessment on behalf of the claims administrator and appointed service provider. Our consultant has emailed the service provider, requesting assistance with the assessment, report, and photos.
Please don't hesitate to let us know if there is anything else we can assist with.
Regards,
BetterSure
We want to apologise for the incomplete assessment on behalf of the claims administrator and appointed service provider. Our consultant has emailed the service provider, requesting assistance with the assessment, report, and photos.
Please don't hesitate to let us know if there is anything else we can assist with.
Regards,
BetterSure