TB
Trudi B

1 reviews | Active since Sept 2013

22 Jul 2020, 20:11

Poor service levels and no feedback on existing claim

BetterBond what is going on with your service levels? Worst experience ever with our Betterbond building insurance claim. Been over 2 weeks and still nothing done about fixing the wind damage? Shocking to say the least and worst mistake to go with them and not another insurance company.

0
Replies (2)
TB
Trudi B's update23 Jul 2020, 16:10
Reviewer Update
Bettersure is very quick to take money every month but the moment there is a claim they find all sorts of excuses to decline it. Make sure to read their “Terms and Conditions” and DO NOT waste your money on them!
BetterSure Financial Consultants
BetterSure Financial Consultants's reply23 Jul 2020, 16:26
Official
Good day

Thank you so much for bringing this to our attention
One of our skilled agents will be in touch with you shortly to assist

Kind regards,
The BetterSure Team