Poor service

Hi

I am insured by Bettersurte home insurance, I will not recommended to anyone this insurance service is bad, I have reported early this year the water leak from the gyster section and the person was sent he said my gutters and valleys are dirty its not a gyser. and after that the water leaked on day light and I called them they send plumber guy. They looked at it said they will send a report, I waited for Bettersure to send me report nothing, they send an assessor who came and take pictures for the furniture that was damaged and ceiling.

Since then I did not hear anything from Bettersure until now I made a call and I was told that the Plumber boys gave me a feedback what is the issue of a drip tray pipe and I was notb aware of that and Bettersure when I signed up did not tell me I will get reports and feedback on claims by other parties.

Poor service, I regret using them.