BD
Bongiwe D
1 reviews | Active since Aug 2024
28 Aug 2024, 21:11
Poor Service
Im so dissapointed with the service, am still waiting for a feedback from the claim that was submitted early July. I called several times they alwaes promise to send an email for feedback and when my husband called them they said they have sent me a feedback email and that is not true.
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Replies (1)
BetterSure Financial Consultants's replyOfficial
29 Aug 2024, 06:44Hello Bongiwe
Thank you for contacting us. It is disappointing to receive this level of service, defined by a lack of communication and unfulfilled promises. Your disappointment is valid, and we are deeply sorry. Please allow us to make things right by looking into your claim and ensuring a consultant contacts you with feedback soon.
Regards
BetterSure
Thank you for contacting us. It is disappointing to receive this level of service, defined by a lack of communication and unfulfilled promises. Your disappointment is valid, and we are deeply sorry. Please allow us to make things right by looking into your claim and ensuring a consultant contacts you with feedback soon.
Regards
BetterSure
BetterSure Financial Consultants's reply29 Aug 2024, 06:44
Official
Hello Bongiwe
Thank you for contacting us. It is disappointing to receive this level of service, defined by a lack of communication and unfulfilled promises. Your disappointment is valid, and we are deeply sorry. Please allow us to make things right by looking into your claim and ensuring a consultant contacts you with feedback soon.
Regards
BetterSure
Thank you for contacting us. It is disappointing to receive this level of service, defined by a lack of communication and unfulfilled promises. Your disappointment is valid, and we are deeply sorry. Please allow us to make things right by looking into your claim and ensuring a consultant contacts you with feedback soon.
Regards
BetterSure