NM
Noxolo M
1 reviews | Active since Nov 2021
06 Nov 2024, 10:23
Poor service
I logged a claim with this insurance due to home breakin and theft, it is now a 3rd or 4th week of making follow ups with no success, there is no such as urgent in their business. This is a huge disappointment aa I have been paying consistently for over 4 years, but I'm treated like I don't pay!!!
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Replies (1)
BetterSure Financial Consultants's replyOfficial
06 Nov 2024, 10:33Hello Noxolo
Thank you for bringing this to our attention. We are sorry to hear about your home break-in. It's a difficult time for you, and we regret that we haven't been there to support you- as a valued client.
We will urgently investigate this (kindly provide us with your claim or ID number) and track its status to ensure we close the gaps and resolve your claim.
Warm regards,
BetterSure
Thank you for bringing this to our attention. We are sorry to hear about your home break-in. It's a difficult time for you, and we regret that we haven't been there to support you- as a valued client.
We will urgently investigate this (kindly provide us with your claim or ID number) and track its status to ensure we close the gaps and resolve your claim.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply06 Nov 2024, 10:33
Official
Hello Noxolo
Thank you for bringing this to our attention. We are sorry to hear about your home break-in. It's a difficult time for you, and we regret that we haven't been there to support you- as a valued client.
We will urgently investigate this (kindly provide us with your claim or ID number) and track its status to ensure we close the gaps and resolve your claim.
Warm regards,
BetterSure
Thank you for bringing this to our attention. We are sorry to hear about your home break-in. It's a difficult time for you, and we regret that we haven't been there to support you- as a valued client.
We will urgently investigate this (kindly provide us with your claim or ID number) and track its status to ensure we close the gaps and resolve your claim.
Warm regards,
BetterSure