FA
Fagmieda A
1 reviews | Active since Dec 2016
17 Dec 2025, 13:07
Poor communication
i Submitted my retrenchment claim on 05 December and the consultant who was helping me was extremely helpful, but its all gone down hill from there. whenever i email for feedback, i dont get any. when i call, i stay on the line for over an hour listening to their auto tunes, and when you do get through someone they either hang up the call the moment you say hello, or they put you on mute and no one answers you.
its December and i need to know if my claim is approved and what happens next and these people are messing with my childrens home
Helpful (0)
Replies (1)0
Replies (1)
BetterSure Financial Consultants's replyOfficial
17 Dec 2025, 13:11Hello ***mieda
Thank you for reaching out to us.
We're sorry to hear about your retrenchment claim experience. This is certainly not the service we aim to provide and we are urgently going to track your claim to ensure you get feedback as soon as possible.
Warm regards,
BetterSure
Thank you for reaching out to us.
We're sorry to hear about your retrenchment claim experience. This is certainly not the service we aim to provide and we are urgently going to track your claim to ensure you get feedback as soon as possible.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply17 Dec 2025, 13:11
Official
Hello ***mieda
Thank you for reaching out to us.
We're sorry to hear about your retrenchment claim experience. This is certainly not the service we aim to provide and we are urgently going to track your claim to ensure you get feedback as soon as possible.
Warm regards,
BetterSure
Thank you for reaching out to us.
We're sorry to hear about your retrenchment claim experience. This is certainly not the service we aim to provide and we are urgently going to track your claim to ensure you get feedback as soon as possible.
Warm regards,
BetterSure