LL
Lebogang L
1 reviews | Active since Nov 2024
24 Nov 2024, 07:48
Plumbing claim
@Bettersure left me hanging after my claim. I haven't received my formal rejection letter since i told them that they must go back to their call recording cause their rejection is not valid. They don't want to show me their assessors report. They taking pillar to post.
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Replies (2)0
Replies (2)
BetterSure Financial Consultants's replyOfficial
25 Nov 2024, 09:00Hello Lebogang,
Thank you for bringing this to our attention. We’re truly sorry for the frustration caused and want to assure you that we’re looking into your claim as a priority. Our team will review the details and we’ll be in touch soon to provide an update. Thank you for your patience and understanding.
Warm regards,
BetterSure
BetterSure
BetterSure Financial Consultants's reply25 Nov 2024, 09:00
Official
Hello Lebogang,
Thank you for bringing this to our attention. We’re truly sorry for the frustration caused and want to assure you that we’re looking into your claim as a priority. Our team will review the details and we’ll be in touch soon to provide an update. Thank you for your patience and understanding.
Warm regards,
BetterSure
BetterSure
BetterSure Financial Consultants's replyOfficial
25 Nov 2024, 09:30Hello Lebogang
Thank you for bringing this to our attention. We apologise for the delayed communication that has left you in limbo since the assessor's visit. We will urgentl look into the claim status and ensure a consultant updates you. You are a valued client, and we appreciate your patience.
Warm regards,
BetterSure
Thank you for bringing this to our attention. We apologise for the delayed communication that has left you in limbo since the assessor's visit. We will urgentl look into the claim status and ensure a consultant updates you. You are a valued client, and we appreciate your patience.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply25 Nov 2024, 09:30
Official
Hello Lebogang
Thank you for bringing this to our attention. We apologise for the delayed communication that has left you in limbo since the assessor's visit. We will urgentl look into the claim status and ensure a consultant updates you. You are a valued client, and we appreciate your patience.
Warm regards,
BetterSure
Thank you for bringing this to our attention. We apologise for the delayed communication that has left you in limbo since the assessor's visit. We will urgentl look into the claim status and ensure a consultant updates you. You are a valued client, and we appreciate your patience.
Warm regards,
BetterSure