Pathetic Service - If any service at all!

Item: BetterSure Financial Consultants
Rating: 1
Author: George N

We have been waiting since 26 December 2023 for a claim to be resolved.

Numerous emails and attempts to contact them was not successful. They send out assessors but do not give feedback.

Worst experience from any insurance company we have ever dealt with!!!

Helpful (0)

Replies (2)

BetterSure Financial Consultants's replyOfficial

20 Jun 2024, 11:24

Hello Mr. Nezar,

We apologise for the frustration you have experienced. We have escalated your query to the claims department and will provide feedback soonest.

Warm regards
BetterSure

BetterSure Financial Consultants's reply20 Jun 2024, 11:24

Official

Hello Mr. Nezar,

We apologise for the frustration you have experienced. We have escalated your query to the claims department and will provide feedback soonest.

Warm regards
BetterSure

BetterSure Financial Consultants's replyOfficial

20 Jun 2024, 11:34

Hello George

We are sorry you have had to wait for such a long time with no feedback. We have escalated your claim, and a consultant will contact you soon.

Warm regards

BetterSure

BetterSure Financial Consultants's reply20 Jun 2024, 11:34

Official

Hello George

We are sorry you have had to wait for such a long time with no feedback. We have escalated your claim, and a consultant will contact you soon.

Warm regards

BetterSure