AM
Aadil M
1 reviews | Active since Jul 2014
22 Apr 2024, 13:27
Pathetic Service from Better Sure
Worst experience ever with an Insurance company!!! NO 1 seems to know what they doing and no follow ups. Awaiting 7 weeks for a claim to be resolved and still nothing. Gave them 24 hours to resolve it or I cancel 1 out of the 3 policies & I have still not received a call. Don't waste your money or effort. Find a reputable insurance that will not ***** you around in the time of need!!!!
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Replies (3)0
Replies (3)
BetterSure Financial Consultants's replyOfficial
22 Apr 2024, 16:40Good day Aadil Majid.
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution.
Warm regards,
The BetterSure Team
#HealthyHome
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution.
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply22 Apr 2024, 16:40
Official
Good day Aadil Majid.
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution.
Warm regards,
The BetterSure Team
#HealthyHome
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution.
Warm regards,
The BetterSure Team
#HealthyHome
AM
Aadil M's updateReviewer Update
25 Apr 2024, 19:40Good Day Bettersure,
It has been three days since I had spoken to your consultant Sylvia Chauke who had committed to getting back to me. I have also sent a mail and to which I have not received a response. Am I going to wait for a another 7 weeks or do I take this to social media inorder for me to get a response.
It would nice if we as your customers are treated with some respect and not messed around!!!
My next step from here will be social media and even the newspapers.
Aadil
It has been three days since I had spoken to your consultant Sylvia Chauke who had committed to getting back to me. I have also sent a mail and to which I have not received a response. Am I going to wait for a another 7 weeks or do I take this to social media inorder for me to get a response.
It would nice if we as your customers are treated with some respect and not messed around!!!
My next step from here will be social media and even the newspapers.
Aadil
AM
Aadil M's update25 Apr 2024, 19:40
Reviewer Update
Good Day Bettersure,
It has been three days since I had spoken to your consultant Sylvia Chauke who had committed to getting back to me. I have also sent a mail and to which I have not received a response. Am I going to wait for a another 7 weeks or do I take this to social media inorder for me to get a response.
It would nice if we as your customers are treated with some respect and not messed around!!!
My next step from here will be social media and even the newspapers.
Aadil
It has been three days since I had spoken to your consultant Sylvia Chauke who had committed to getting back to me. I have also sent a mail and to which I have not received a response. Am I going to wait for a another 7 weeks or do I take this to social media inorder for me to get a response.
It would nice if we as your customers are treated with some respect and not messed around!!!
My next step from here will be social media and even the newspapers.
Aadil
AM
Aadil M's updateReviewer Update
06 May 2024, 08:29Good Day
I have been trying to get hold of Sylvia Chauke since last week and no response yet. I despise that I need to resort to this in order for me to get any assistance or response. We can't keep going through this. BetterSure needs to look into this as this continues to prove how pathetic there service is.
I have been trying to get hold of Sylvia Chauke since last week and no response yet. I despise that I need to resort to this in order for me to get any assistance or response. We can't keep going through this. BetterSure needs to look into this as this continues to prove how pathetic there service is.
AM
Aadil M's update06 May 2024, 08:29
Reviewer Update
Good Day
I have been trying to get hold of Sylvia Chauke since last week and no response yet. I despise that I need to resort to this in order for me to get any assistance or response. We can't keep going through this. BetterSure needs to look into this as this continues to prove how pathetic there service is.
I have been trying to get hold of Sylvia Chauke since last week and no response yet. I despise that I need to resort to this in order for me to get any assistance or response. We can't keep going through this. BetterSure needs to look into this as this continues to prove how pathetic there service is.