FF
Fabiano F
1 reviews | Active since Jul 2022
21 Apr 2026, 09:26
Outstanding service from Sylvia Chauke
Ive been with Bettersure for 5+ years now and i must say i have received nothing but Outstanding customer service from Sylvia Chauke. After weeks of delays and poor customer service from many of their employees i got through to Sylvia and my claim was sorted within a week. Great knowledge and very patient to answer all questions. Thank u Sylvia Chauke you deserve a promotion.
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BetterSure Financial Consultants's replyOfficial
21 Apr 2026, 11:46Hello Fabian,
Wow! Thank you so much for taking the time to share your experience with us.
We’re truly delighted to hear about the outstanding service you received from Sylvia. She is a valued member of our team, and your kind words about her knowledge, patience, and dedication mean a great deal. We will be sure to pass on your feedback and recognition—she’ll be thrilled to hear it!
We also sincerely apologise for the delays and service challenges you experienced prior. Your feedback is important to us, and we are continuously working to improve every touchpoint of our customer experience.
Thank you for your continued trust over the past 5+ years. We’re committed to ensuring that every interaction reflects the level of service you deserve.
If you need help with anything else, please let us know. We look forward to helping you achieve your HealthyHome™ dreams.
Warm regards,
BetterSure
If you need help with anything else, please let us know. We look forward to helping you achieve your HealthyHome™ dreams.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply21 Apr 2026, 11:46
Official
Hello Fabian,
Wow! Thank you so much for taking the time to share your experience with us.
We’re truly delighted to hear about the outstanding service you received from Sylvia. She is a valued member of our team, and your kind words about her knowledge, patience, and dedication mean a great deal. We will be sure to pass on your feedback and recognition—she’ll be thrilled to hear it!
We also sincerely apologise for the delays and service challenges you experienced prior. Your feedback is important to us, and we are continuously working to improve every touchpoint of our customer experience.
Thank you for your continued trust over the past 5+ years. We’re committed to ensuring that every interaction reflects the level of service you deserve.
If you need help with anything else, please let us know. We look forward to helping you achieve your HealthyHome™ dreams.
Warm regards,
BetterSure
If you need help with anything else, please let us know. We look forward to helping you achieve your HealthyHome™ dreams.
Warm regards,
BetterSure