JM
Jack M
1 reviews | Active since Jun 2016
13 Dec 2024, 16:03
One Year Wait
I've lodged a claim back in Jan 2024 and I have been sent from pillar to post by this ****ty company. They tell me the same story about my claim being checked by underwriters every time I call in.
Helpful (0)
Replies (1)0
Replies (1)
BetterSure Financial Consultants's replyOfficial
13 Dec 2024, 16:26Hello Jack
Thank you for bringing this to our attention. We are worried about your complaint; waiting one year for a claim outcome is unacceptable and is cause for concern. We are urgently investigating to understand why it's taken so long for you to get the outcome.
We will ensure that this is sorted out as soon as possible.
Warm regards,
BetterSure
Thank you for bringing this to our attention. We are worried about your complaint; waiting one year for a claim outcome is unacceptable and is cause for concern. We are urgently investigating to understand why it's taken so long for you to get the outcome.
We will ensure that this is sorted out as soon as possible.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply13 Dec 2024, 16:26
Official
Hello Jack
Thank you for bringing this to our attention. We are worried about your complaint; waiting one year for a claim outcome is unacceptable and is cause for concern. We are urgently investigating to understand why it's taken so long for you to get the outcome.
We will ensure that this is sorted out as soon as possible.
Warm regards,
BetterSure
Thank you for bringing this to our attention. We are worried about your complaint; waiting one year for a claim outcome is unacceptable and is cause for concern. We are urgently investigating to understand why it's taken so long for you to get the outcome.
We will ensure that this is sorted out as soon as possible.
Warm regards,
BetterSure