KC
Kayla C

1 reviews | Active since Oct 2020

21 May 2024, 09:52

NO SERVICE

We have been waiting for over 7 months for a claim to be sorted out, every time we phone we are told we will be phoned back and no one EVER DOES. Emails don’t get responded to. Nothing, worst insurance I’ve ever had to deal with.

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply22 May 2024, 09:32
Official
Good morning Kayla

We apologise for your terrible experience and thank you for sharing this feedback. We have escalated this to the relevant team, which will be in touch soon to discuss the way forward.
 
Warm regards,
The BetterSure Team
#HealthyHome