NH
Nico H
1 reviews | Active since Mar 2021
23 Mar 2021, 21:21
Nico van Heerden
We claimed a gate motor and they refused to pay out because we have replaced the motor. It took 2 month to do the claim just to be rejected. Peopleare not helpfull at all even after calling and explaining why replaced the motor for the tenants living there.
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Replies (2)0
Replies (2)
BetterSure Financial Consultants's replyOfficial
24 Mar 2021, 08:04We acknowledge receipt of your complaint.
We will conduct an investigation herein and provide you with feedback on the outcome of our findings shortly.
Kind Regards,
The Bettersure Team.
We will conduct an investigation herein and provide you with feedback on the outcome of our findings shortly.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's reply24 Mar 2021, 08:04
Official
We acknowledge receipt of your complaint.
We will conduct an investigation herein and provide you with feedback on the outcome of our findings shortly.
Kind Regards,
The Bettersure Team.
We will conduct an investigation herein and provide you with feedback on the outcome of our findings shortly.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's replyOfficial
24 Mar 2021, 09:50We refer to your complaint and wish to reply as follows.
We have received notification from the offices of the Ombudsman for Short Term Insurance regarding the rejection of the claim, and its currently being reviewed by the Ombudsman Offices.
In view of the above, we cannot intervene until such time that the Ombudsman offices has made recommendation on the outcome of their findings.
In view of the above, we respectfully close this complaint until further notice.
Kind Regards,
The Bettersure Team.
We have received notification from the offices of the Ombudsman for Short Term Insurance regarding the rejection of the claim, and its currently being reviewed by the Ombudsman Offices.
In view of the above, we cannot intervene until such time that the Ombudsman offices has made recommendation on the outcome of their findings.
In view of the above, we respectfully close this complaint until further notice.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's reply24 Mar 2021, 09:50
Official
We refer to your complaint and wish to reply as follows.
We have received notification from the offices of the Ombudsman for Short Term Insurance regarding the rejection of the claim, and its currently being reviewed by the Ombudsman Offices.
In view of the above, we cannot intervene until such time that the Ombudsman offices has made recommendation on the outcome of their findings.
In view of the above, we respectfully close this complaint until further notice.
Kind Regards,
The Bettersure Team.
We have received notification from the offices of the Ombudsman for Short Term Insurance regarding the rejection of the claim, and its currently being reviewed by the Ombudsman Offices.
In view of the above, we cannot intervene until such time that the Ombudsman offices has made recommendation on the outcome of their findings.
In view of the above, we respectfully close this complaint until further notice.
Kind Regards,
The Bettersure Team.