1 reviews | Active since Nov 2018
My house almost got burned for using inexperienced service providers
They have the best customer service but worst service providers and I doubt they even verify them
2weeks back i reported a claim for lighting as my solar inverter and borehole got damaged soo they appointed 2 service provider to come check what’s happening okay 1 service provider gave a quote and the other for the inverter didn’t 3days later they called another service provider to come check my solar inverter soo they came and did what they did to check mind due I’m still without water. I call they telling me they waiting so fortunately my sister assisted with cash soo I can atleast buy pressure pump so I can have water 5days later they called a assessor because apparently the service provider for borehole quoted a crazy amount which is not my fault, he checked whatever and left Told me another service provider will come and check on Sunday🚮 Today I was informing my cousin that people are gonna come and check the solar and borehole soo to my shock I noticed the switch off the inverter is on and it’s supposed to be off because the inverter is not working soo when I switch it off everything started burning like literally fire and all fortunately we have a fire extinguisher and tried to cool down the fire
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the distress this situation has caused you. Your safety and well-being are our top priorities, and we deeply regret the delays and complications you have encountered with your claim.
BetterSure
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the distress this situation has caused you. Your safety and well-being are our top priorities, and we deeply regret the delays and complications you have encountered with your claim.
BetterSure
