NH
Nkuli H

1 reviews | Active since Oct 2018

23 Sept 2021, 16:44

Multiple deductions

I have been debited times and incurred unnecessary bank charges...when I tried to do a follow-up up with betterlife they keep on saying they deducted the correct amount...what about the charges that where incurred in my bank account! Even worse they do not call they just send an email. I want betterlife consultants to contact me by telephone

0
Replies (2)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply27 Sept 2021, 08:07
Official
Good day 

Please note that we will be looking into this for you and will provide feedback soonest.

Kind regards 

The BetterSure team
BetterSure Financial Consultants
BetterSure Financial Consultants's reply15 Oct 2021, 13:34
Official
Update: 
As requested, telephone contact was made to you. 
Please accept our apologies for the double deduction, this was indeed an mistake from our side. 
We are pleased to confirm that the matter has since been resolved. 

Enjoy the rest of your day,
Kind Regards,  
The Bettersure Team.