Losing your husband and then you're home

Trust in a company to protect our estate and Property after we depart from this Earth financially ends with our death better Bond and better life the deny ever having a apolicy with them to neglecting to respond to emails all claims to communicating at all and and possibly losing my Estate of my late husband why do we pay companies insurance money to protect us if that's not what they do and has to come to this for this past year has been the worst experience of my life and a cluster of companies that refused to help because I'm *** I am young and I'm not seeing as any relevance or stature or any relevance of importance to them