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mandla M

1 reviews | Active since Dec 2019

11 Dec 2019, 13:53

LONG TIME TO GET A POLICY SCHEDULE

I REQUESTED A POLICY SCHEDULE ON 03 JUNE 2019 BUT I RECIEVED THE DOCUMENTS ON 12 DECEMBER 2019.WHAT IF IT WAS A DEATH CLAIM?

YOU SENT EMAIL NO ONE WILL RESPOND.YESTERDAY I SEND A LETTER REQUESTING TO CANCELL THE POLICY BUT UP UNTIL NOW THERE IS NO RESPONSE.YOU DO NOT CARE ABOUT YOUR CLIENTS.

DECIDED TO CANCELL THE POLICY BECAUSE IT TOOK YOU A LONG TIME JUST TO PROVIDE ME WITH A POLICY SCHUDE.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply11 Dec 2019, 14:34
Official
Dear Mandla

Thank you for bringing your concerns to our attention. A consultant will be in contact with you shortly to assist.

Kind regards,
The BetterSure Team