FK
Fayez K

1 reviews | Active since Jan 2019

03 Nov 2021, 08:53

Last debit refund

I am still awaiting response regarding the refund request on the last debit order that went out my account after the policy was cancelled. Refund request was sent on the 26 October 2021. Please advise what is the hold up

0
Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply03 Nov 2021, 09:02
Official
Good day Mr. Khan, as discussed telephonically. Everything has been sorted out.

Kind regards 

The BetterSure Team
FK
Fayez K's update08 Nov 2021, 07:13
Reviewer Update
Good morning friend. Its now Monday the 8 November and there is still no reflection of refund in my account. On the 3 November you had stated that the refund was issued on the 29 October... nothing to date has shown on my account
BetterSure Financial Consultants
BetterSure Financial Consultants's reply08 Nov 2021, 08:04
Official
Good day Mr. Khan

The refund has been processed and will reflect within the next few working days.

I do hope this is in order.

Kind regards

The Bettersure Team