Last chance betterlife

I was contacted by BetterLife early last year (2014) and the caller told me that it was a requirement by the bank that I take out life insurance for my bond, she said they would just delay it to September or October. This occured well before the bond was even approved! I got a quote and told the persistent marketer that I would call should I need any insurance. October they debited and I requested a cancellation. They sent me a form and demanded a letter from the bank saying there was no cession in place. The bank could not help as they dont ever require life insurance. No contract was signed, not even emailed to me. No notice of the debit order was given.<br> After a lot if calling and delaying throughout jan, feb and march. I got through to johan who helped me by getting a recording of the bank saying there is no cession, (note that a letter from the bond attorneys was already submitted saying there was no policy)<br> I received a confirmation of cancellation with no refund effective 1st april. My account was debited again the 28th april.<br> I see a pattern of this ********** practice. I will accept no less than a full refund, I will take this case to an attorney at the end of the month