JB
Jyotika B

1 reviews | Active since Feb 2020

11 Apr 2024, 10:29

Lack of urgency to claims and empty promises.

After a month of registering a claim there has been ZERO response. I have been contacting BetterSure 2-3 times a week to get an update on my claim and been informed on numerous occasions that my call has been escalated with no feedback. Empty promises!

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply11 Apr 2024, 11:45
Official
Good day Jyotika Bhimjee.
 
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. 
 
Warm regards, 
The BetterSure Team 
#HealthyHome