BM
Beauty M

1 reviews | Active since Aug 2019

14 Nov 2024, 16:26

Kudos Kutlwano Mmutle

Putting through a claim on WhatsApp does not work. However when I did call in I was quickly assisted.

Kudos to Kutlwano Mmutle who (even when a was being difficult to deal with) kept his calm, professionalism and enthusiasm throughout my claim process.

He truly made the process stressless and was super supportive in providing all the information I asked for.

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply14 Nov 2024, 20:41
Official
Hello Beauty

Thank you for taking the time to share your feedback! We’re sorry to hear about the issues you encountered with the WhatsApp claim process. We’re thrilled that Kutlwano assisted you effectively when you called in. It’s great to hear that his professionalism, patience, and support helped make your experience stress-free. 

If you need assistance with anything else, please let us know.

Warm regards,
BetterSure