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nathansbluegate N

1 reviews | Active since May 2017

12 Mar 2026, 15:20

It was a hassle to g...

It was a hassle to get hold of them and took a few months to update the policy but when I managed to get hold of someone via the whatsapp line they did help very quickly and very efficiently

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply13 Mar 2026, 17:51
Official
Hello

Thank you for sharing your feedback with us. We’re sorry to hear that it was difficult to get hold of us initially and that the policy update took longer than it should have. That’s certainly not the experience we aim to provide.

We’re glad to hear that once you connected with our team on the WhatsApp line, your request was handled quickly and efficiently. Your feedback helps us improve, and we truly appreciate you taking the time to let us know about your experience. 

Warm regards,
BetterSure