NN
N N
1 reviews | Active since Oct 2018
04 Dec 2024, 07:38
Insurance claim
Lost my phone and reported it ****** because I had insurance with the above nuisance company that I have been paying my money to. At first they rejected my claim reason being I didn't inform them within 24 hours of my phone being ******, I mean who expects to heave a phone ****** then run to insurance claim and inform them instead of first trying to blacklist the phone with the service provider and getting case number with the investigation officer Later they said they are reviewing my claim which has taken forever to get back to me.
Not to mention that they still desucted the premium this month end including the premium of the lost phone.
Helpful (0)
Replies (1)0
Replies (1)
BetterSure Financial Consultants's replyOfficial
04 Dec 2024, 08:41Hello
Thank you for contacting us. We are sorry to hear that you lost your phone and had an unpleasant claim experience with us. Our consultant has confirmed that your claim has been validated and that they've been trying to phone you to share the next steps. Kindly be on the lookout for our calls.
Warm regards,
BetterSure
Thank you for contacting us. We are sorry to hear that you lost your phone and had an unpleasant claim experience with us. Our consultant has confirmed that your claim has been validated and that they've been trying to phone you to share the next steps. Kindly be on the lookout for our calls.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply04 Dec 2024, 08:41
Official
Hello
Thank you for contacting us. We are sorry to hear that you lost your phone and had an unpleasant claim experience with us. Our consultant has confirmed that your claim has been validated and that they've been trying to phone you to share the next steps. Kindly be on the lookout for our calls.
Warm regards,
BetterSure
Thank you for contacting us. We are sorry to hear that you lost your phone and had an unpleasant claim experience with us. Our consultant has confirmed that your claim has been validated and that they've been trying to phone you to share the next steps. Kindly be on the lookout for our calls.
Warm regards,
BetterSure