I REGRET taking out the insurance with Betterlife! Biggest Financial regret of my life.

So I buy my home in March 2020. They call me, also known as BETTERLIFE, I insure myself to the max. 1 month later covid-19 hits. My contract ends (I loose my job) ... I move out of my apartment and back to my home town (flat is now empty.) I still have enough money and savings to carry me through so I pay the bond every month. November 2020 I run out of money. I contact BETTERBOND who tells me to contact BETTERLIFE so I do. I file the paper work. Notify them that I need the insurance against loss of job, retrenchment or earnings to be activated as I need cover for my bond.

They reject my claim saying I lost my job one month after the policy started. I agreed, then said I don't need payment from April, I need for November as I am now out of money. They rejected it again and said I lost my job in April. Eventually I find out there's a 1 YEAR WAITING PERIOD for the policy to be in effect. Now that its March 2021 I can now put in a claim. I told them that the apartment will get auctioned. They said there's nothing they can do. It is what the policy states.

I am so angry. I am insured with Santum / Hollard for my other assets and I have NEVER had a problem with them or them rejecting my claims.

If you want proper insurance call Mathew Wittstock from Santum / Hollard Insurance on ***. I've had my vehicles smashed, ******, phones breaking... they are prompt, they investigate, pay you out or fix, they are just the best insurance brokers I have ever dealt with.

I REGRET taking out the insurance with Betterlife! Biggest Financial regret of my life.