ZM
Zimkita M
1 reviews | Active since Feb 2026
13 Feb 2026, 12:39
I do not recommend anyone to use this company
I had a bad experience with this company. I logged a case in January 2025, and after struggling to get assistance, I decided to step back. At the beginning of this year, I resumed the case, hoping that things would be better, but I was wrong no one is assisting me. One consultant contacted me and suggested that I send the quotes so that the payment could be made into a bank account, which I did. Since then, the matter has gone quiet again.
Helpful (0)
Replies (1)0
Replies (1)
BetterSure Financial Consultants's replyOfficial
13 Feb 2026, 13:57Hello Zimkita,
Thank you for bringing this to my attention.
We're sorry to hear about your frustration regarding your claim. We urgently escalated your case with our claims operations manager so that you can get assistance as soon as possible. According to the notes captured on our systems, you tried to register a claim for a basin and a camera.
Thank you for bringing this to my attention.
We're sorry to hear about your frustration regarding your claim. We urgently escalated your case with our claims operations manager so that you can get assistance as soon as possible. According to the notes captured on our systems, you tried to register a claim for a basin and a camera.
One of our claims consultants, Jane, tried to contact you a few times on the 23rd of January but was unable to reach you.
She will try to call you again today. If you have an alternative number we can use to reach you, please share it with us.
She will try to call you again today. If you have an alternative number we can use to reach you, please share it with us.
Warm regards,
BetterSure
BetterSure
BetterSure Financial Consultants's reply13 Feb 2026, 13:57
Official
Hello Zimkita,
Thank you for bringing this to my attention.
We're sorry to hear about your frustration regarding your claim. We urgently escalated your case with our claims operations manager so that you can get assistance as soon as possible. According to the notes captured on our systems, you tried to register a claim for a basin and a camera.
Thank you for bringing this to my attention.
We're sorry to hear about your frustration regarding your claim. We urgently escalated your case with our claims operations manager so that you can get assistance as soon as possible. According to the notes captured on our systems, you tried to register a claim for a basin and a camera.
One of our claims consultants, Jane, tried to contact you a few times on the 23rd of January but was unable to reach you.
She will try to call you again today. If you have an alternative number we can use to reach you, please share it with us.
She will try to call you again today. If you have an alternative number we can use to reach you, please share it with us.
Warm regards,
BetterSure
BetterSure